Tools & Integrations
The right tools for more effective Customer Success
The right tools make all the difference. We help you select, configure and optimize the right solutions for your organization.
Our aim is to streamline your processes, automate your workflows and improve the performance of your teams.
A proven method
tailored to your specific needs
At Customerz, we've developed a unique approach based on years of experience working with customers in all sectors.
Step 1
Deep dive assessment
- We analyze your existing stack, workflows and business requirements to identify possible optimizations.
Step 2
Co-constructed solutions
- We select and configure the tools best suited to your needs, in collaboration with your teams.
Step 3
Pragmatic deployment
- We implement and optimize your solutions while ensuring a smooth, frictionless transition.
Step 4
Measuring impact
- We provide post-deployment follow-up to measure the effectiveness of the tools and adjust configurations if necessary.
Thanks to this methodology, your tools become real performance gas pedals in the service of your CX strategy.
Tools & Integrations
We select and integrate the right tools to optimize your operations and continuously improve your performance.
Why choose Customerz?
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01
Efficiency-oriented approach, with automation to optimize time and reduce errors.
02
Multi-tool expertise to meet your organization's specific needs.
03
Clear, personalized recommendations to maximize the ROI of your technologies.
04
Set up synergies between your tools to strengthen inter-team collaboration.
Choosing Customerz means relying on a team of passionate experts, each specialized in a key area of Customer Success.
Together, we combine our strengths to offer you solutions that are tailored, effective and directly impactful.
From strategy to operations, our collaborative approach and proven expertise guarantee measurable results and an optimized customer experience.
From strategy to operations, our collaborative approach and proven expertise guarantee measurable results and an optimized customer experience.
Optimize your tools, maximize your impact
At Customerz, we work on the tools most commonly used by Customer Success, Support and Revenue teams. Our team masters the integration, configuration and optimization of each solution, adapting it to your processes and objectives.
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Our rates & services
The strength of freelancers?
Customer Success. When you work with independent experts, you benefit not only from cutting-edge expertise in specific fields, but also from a unique agility to respond rapidly to your needs.
Specialized experts
Each freelancer in the Customerz collective is selected for his or her experience and expertise in a key area (tools, training, auditing, operational support).
An immediate impact
Their autonomy and ability to get up and running quickly means you'll see concrete results from the very first stages of the project.
Flexibility and
adaptability
Freelancers integrate easily into your teams and processes, whether for one-off assignments or larger-scale projects.
A wealth of perspectives
Working with freelancers means benefiting from fresh insights and best practices acquired in a variety of environments.
At Customerz, we combine these strengths within a structured team to guarantee you support that is both human, personalized and performance-oriented.
F.A.Q
Your questions
Make sure your tools are set up properly?
Yes, we configure the tools to suit your processes, while automating tasks to improve efficiency.
Can you help us choose the right tool?
Yes, we can help you evaluate, select and implement the right tools for your organization.
What tools do you integrate?
We work with solutions such as Zendesk, Intercom, Gainsight, Salesforce, HubSpot, Aircall, Planhat and many others, depending on your environment.
