Customer cases

Our customer use cases

All
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Restructuring processes & tools
Proptech
Structure, automate and industrialize customer support to support growth
+25%
productivity gains for support teams
Tools
Restructuring processes & tools
FinTech
Preparing for hypergrowth: structuring tools and processes for post-funding scaling
-25%
incoming tickets in 3 weeks
Training & Coaching
Team structuring & process redesign
Edtech
Interim management assignment to restructure the support team.
+30%
save time on administrative tasks
Customerz Agent
Setting up processes & tools
Edtech
Supporting the launch of a Care organization
x3
faster internal onboarding
Audit & Support
F.A.Q

Your questions

What is Customerz ?

Customerz is a collective of SaaS B2B Customer Experience experts. We help companies structure and optimize their CX strategy through audits, tool integration, training and operational support.

Who can benefit from our services?

We work with startups, scale-ups and large companies, especially those who want to structure their CX, improve retention and optimize their processes.

Why choose a collective rather than a consulting firm?

With Customerz, you have access to specialized, flexible and immediately operational experts, with a hands-on approach and concrete results.

How does our support work?

We offer services tailored to your needs: one-off assignments, long-term support, tool integration or operational reinforcement.

Optimize your Customer Success today!

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