Terms of use

Publisher identification

The Customerz website (hereinafter referred to as "the Site"), accessible at www.customerz.fr, is published by Cosmeek (hereinafter referred to as "the Publisher"), a SASU with its registered office in Cesson-Sévigné. It is registered with the Rennes Trade and Companies Register under number 821620341.

The Editor can be contacted at hello@cosmeek.fr.

Website host

The Customerz site is hosted by Webflow, https://webflow.com/legal/terms.
The host can be reached by e-mail at contact@webflow.com.
He can also be reached at +14159640555.

Collection of personal data

In accordance with the provisions of the French Data Protection Act no. 78-17 of January 6, 1978, as amended, the user is hereby informed that the Publisher collects and processes personal data when the user connects to the Site.

The data collected is mainly used to make the Platform available, and to optimize and secure it, in order to offer users the best possible quality of service. Additional data may be collected by the Publisher to enable the proper performance of commercial contracts entered into with the user via the Platform.

The user is hereby informed that he/she has the right to access, query, modify and delete information concerning him/her, which may be exercised at any time with the Publisher either directly on the Site, by post addressed to
1 AV DU GENERAL DE GAULLE 60500 CHANTILLY, or by e-mail addressed to antonin@customerz.fr.

The information collected may be shared with third parties residing in the European Union in the following cases:
- When the user publishes, in a comment area, information accessible to the public;
- When the user expressly consents to this;
- When required by law or in order to cooperate with a judicial investigation at the express request of a holder of public authority;
- For the performance of commercial services for which the cooperation of a third party is made necessary, in particular in the event that the Publisher chooses to subcontract certain of its services through Third Party Services.

Where certain information is mandatory in order to access specific functionalities of the Site, the Publisher will indicate this mandatory nature at the time of data entry.

The personal data collected will only be kept for the time necessary to enable proper use of the Site, prevent fraud and abuse, and satisfy the Publisher's legal and regulatory obligations concerning the management of the Site.

Cookies

The Site may use the technique of "cookies" as defined by the CNIL in the following manner:
‍
"A cookie is a small file stored by a server in the terminal (computer, telephone, etc.) of a user and associated with a web domain (i.e. in the majority of cases with all the pages of the same website). This file is automatically sent back when the user contacts the same domain again.

Cookies have many uses: they can be used to memorize your customer ID with a merchant site, the current contents of your shopping cart, the language in which the web page is displayed, an identifier enabling your browsing to be tracked for statistical or advertising purposes, etc. "
Information taken from the official CNIL website (https://www.cnil.fr/fr/glossaire)

The purpose of these cookies is to facilitate user navigation and improve the quality of the service offered by collecting statistical and traffic-related information.

Users are informed of the use of these cookies by means of a banner asking for their consent. If the user consents, this consent is considered valid for a maximum period of thirteen (13) months.

If the user does not consent to the use of cookies, the Publisher cannot guarantee an optimal experience on the Site.

The following cookies are used on the Site:
- Technical cookies
- Useful cookies for analytical purposes
- Useful cookies for marketing purposes

Respect for intellectual property

All trademarks, photographs, texts, comments, illustrations, images (animated or not), video sequences, sounds, as well as all computer applications that may be used to operate the Site and, more generally, all elements reproduced or used on the Site are protected by current intellectual property laws.

They are the full and complete property of the Publisher or its partners, unless otherwise specified. Any production, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the Publisher, is strictly forbidden. The fact that the Publisher does not initiate proceedings as soon as it becomes aware of such unauthorized use does not constitute acceptance of said use and waiver of prosecution.

Only use for private purposes within a family circle is authorized; any other use constitutes counterfeiting and/or infringement of related rights, punishable under the French Intellectual Property Code.

Reproduction of all or part of this content requires the prior authorization of the Publisher or the holder of the rights to this content.

Hyperlinks

The Site may contain hypertext links to other websites published and managed by third parties and not by the Publisher. The Publisher may not be held directly or indirectly liable in the event that said third-party sites do not comply with legal provisions.

Hyperlinks to the Site may only be created with the prior written authorization of the Publisher.